Most Companies Are Feeding Their Entire Business to OpenAI. Here's What They Should Build Instead.
Daniel Liebeskind
Topia Consulting
Most companies are feeding their entire business to OpenAI. Every document, every customer interaction, every internal process, piped into a public model through a chat window.
Here's what they should build instead.
A context graph
It's every piece of data that makes your company what it is. Every email, process, customer interaction, employee relationship. All structured so AI can actually use it.
Not just dumped into a vector database. Actually mapped.
Your customers connected to their touchpoints. Your employees connected to their projects. Your tools connected to their outputs. When you're about to jump on a call, your context graph already knows: every interaction that prospect has had, who on your team knows them, what problems they've mentioned, what they've already tried.
Permissioned by design
The graph needs to be permissioned too. Different teams see different context, just like Slack channels. An agent for your sales rep only sees what that rep can access. Customer-facing processes only touch customer-relevant data. You get unified intelligence without breaking your security model.
The foundation for everything
This becomes the foundation everything else runs on. Your automation, your analytics, your agent swarm. The richer your context graph, the more powerful everything built on top becomes.
Building one? We're happy to share what we've learned.
Let's build your AI strategy together.
If you want to build a context graph that keeps your data under your control, we can show you how.
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